Terms of Use and Buyer Responsibility

• By purchasing products from Amped Airsoft, the user acknowledges that they are at least 18 years of age or older.
• Buyer is responsible for abiding by all Federal, State, and Local laws governing the use of Airsoft and replicas.
• According to law, all airsoft guns must have an orange tip flash hider or a permanently colored orange tip (measuring 1/4 inch) on the barrel.
• Removing the orange tip flash hider will result in voiding the warranty. It is against state and federal laws to alter an airsoft gun (replica firearm) in a way that removes the orange tip or makes it resemble an actual firearm.
• Buyer assumes 100% responsibilities and liabilities from using a purchased product.
• Buyer will hold Amped Airsoft LLC, it's staff, employees, and affiliates harmless of all liabilities and legal matters resulting from their purchase.
• Buyer agrees not to display or expose any airsoft gun (replica firearm) in a public place. The term "public place" refers to an area open to the public or exposed to public view regardless of property ownership
• Buyer agrees to wear proper eye and safety equipment while playing Airsoft.
• Buyer agrees to use Airsoft equipment in a safe environment where everyone present is wearing proper safety equipment and at a place you have permission to conduct play.
• Buyer agrees that all transactions done on online with Amped Airsoft LLC, ampedairsoft.com are sourced in Pennsylvania, where any future disputes will take place.
• Customers are responsible for knowing all local and state regulations regarding the use and/or ownership of airsoft guns or any products sold on Amped Airsoft's website. Known areas where Airsoft replicas are restricted or banned include but are not limited to:
  • New York City Metro (5 Boroughs)
  • Parts of Michigan
  • San Francisco
  • Washington DC
  • Chicago
  • Arkansas
  • Australia
  • Korea
  • Malaysia
  • Thailand
  • Singapore
• Amped Airsoft is not responsible for purchases seized, returned, deemed undeliverable, import duties, VAT (Value Added Tax) or other taxes applied as determined by shipping provider or governing laws.
• Amped Airsoft is not responsible and cannot guarantee compatibility with aftermarket parts, rails or accessories.
• Amped Airsoft is not responsible for the mishandling of batteries sold by Amped.
• Buyer agrees to observe safe handling when charging, transporting and using batteries, especially with LiPo batteries.

Shipping Policy

• Amped Airsoft requests between 1 to 2 business days to process and ship out normal orders. HPA lines, regulators, HPLs, IGLs, and AGLs as well as Custom HPA Builds and Player Kits are built to order and can require 5-10 business days
• Shipping times are calculated from the time the order is shipped, not from when the order is placed.
• Once your order has entered the picking and packing stage, there can be NO changes made to the order. If the email is sent before the order enters this stage, we will honor the change and/or cancelation request.
• In the event an order is flagged as potentially fraudulent, we reserve the right to request identification before shipping (usually a State ID or Driver's License) to check the validity of the order and to ensure the utmost security for our customers.
• Amped Airsoft will accept and ship orders within the United States, Canada, and most other countries (Restrictions and conditions apply. Please refer to our terms for restricted countries)
• During holidays or other large shipping volume times of the year, we may take longer to process orders. We appreciate your patience.
• The buyer is responsible for knowledge of all Federal, State, and Local laws governing the use of Airsoft and replicas. We are not responsible for purchases seized, returned, deemed unable to be delivered, import duties, VAT (Value Added Tax), or other taxes applied as determined by shipping providers or governing laws.
• Under NO circumstances will Amped Airsoft change the declaration value of any package to any recipient. This is expressly prohibited, possibly illegal and all requests for it will be promptly ignored, and the package will be sent at its accurate value. Continued requests will result in your account being banned from purchasing in the future. As a buyer, you accept responsibility for ensuring that your package arrives to you safely and securely. This includes making sure that the package gets through customs accordingly for any international shipments.
• The customer is responsible for the shipping cost to resend any undeliverable orders returned by UPS due to invalid, incorrect or incomplete shipping information. Customers will be notified within 24 hours of any issues.
• Customers will be responsible for applicable taxes and/or duties.
• Orders with custom-built airsoft guns require a processing time of 5 to 10 business days
• Orders that have selected in-store pick-up will be required to bring a legal form of identification to have the package released. Failure to do so may result in your goods being withheld.
• Buyer understands that items marked as "Pre-Order" are NOT subject to cancellation or refund. These orders will be processed when the items are available from the manufacturer. We are not responsible for delays from the manufacturer and will do our best to estimate an arrival time for Pre-Order products.
• Lithium batteries can only be shipped via ground due to federal safety regulations. These batteries will not be available for services such as 2-day air, next-day air, overnight, etc. Additionally, these batteries are not available to international customers. We are not responsible for customers who select these shipping options despite these products' inability to ship. If you select any shipment type other than ground, your battery will be sent in a standalone shipment, separate from the expedited order, and should arrive within a few extra days, pending ship times. Tracking information will only be provided at the request of the customer. For international orders, we will substitute mini LiPos in rigs and kits with a battery adapter wire. Do not hesitate to reach out to us via sales@ampedairsoft.com with any questions.

Expedited Shipping:

• Buyer understands these expedited shipping times are calculated from the time the orders are shipped, not from the time the order was placed. We will do our best to complete expedited orders in a timely manner, allowing for processing and building of the product.
• Typically, domestic expedited shipping orders are shipped out the same business day if the order is placed before 1:00 PM EST.
• Any expedited orders placed after 1:00 PM EST will ship out the next business day.
• Expedited orders will not be shipped out the weekends.
• Expedited shipping services are typically delivered and counted on business days, and Saturday delivery is only available in some areas. The means that if your order is placed and shipped on a Friday, the next business day is Monday, so that is most likely when your Next Day Air order would arrive. The same applies for 2 Day and 3 Day services.
• Domestic expedited shipping methods are as follows:
  • UPS Next Day Air
  • UPS Next Day Air Saver
  • UPS Two Day Air
  • UPS 3 Day Select

Lost, Damaged or Stolen Packages:

• In the event that your package was damaged, stolen from your house, or is experiencing delays/ has been lost in shipping, the customer understands that they are responsible for reaching out to Amped customer service to get a shipping insurance claim filed in the time window outlined in our Shipping Policies.
• If your package is delivered as damaged, please follow these steps:
• 1. 1. Please take pictures of the damaged products, packaging, and a copy of your invoice.
     2. Reference the Shipping Insurance Policies section below to get a claim filed.
     3. Contact Amped Airsoft with any further issues or questions.
• Amped Airsoft is not responsible for packages after they have left our facility. We provide free shipping insurance to our customers on all orders. With us covering the cost of the insurance, it is then up to the customer to be responsible for tracking the current status of the package and reporting any shipping issues within the given time window that is outlined on our policies page. If a claim is not filed within the time frame given, Amped Airsoft WILL NOT be responsible for the cost of the lost/stolen shipment. All packages are insured for the order amount.

Payment

• Amped Airsoft accepts all major credit cards (Visa, MasterCard, Discover, and American Express), PayPal, and Credova* as payment. All orders are billed upon completion of the online checkout
• The customer is responsible for all applicable city, state and federal taxes and duties
• Discount codes or voucher credit codes MUST be applied during the online checkout process
• Coupon codes are not stackable. Only one coupon code may be used per order
• Coupon codes may not be used on items that are MAP protected

* if available in your country

• Amped Airsoft has a 30-day return policy. This goes into effect from the date the item is received by the customer. The returnee is responsible for return shipping. For returns, please reach out directly to Amped Airsoft via the email provided in the contact information. For damaged or non-functioning parts: some products carried by Amped Airsoft offer manufacturer warranties. In the event of an issue please contact the manufacturer first or we will assist you in contacting them. Most manufacturers prefer to interface with customers directly when it comes to resolving issues with their products. The Amped Airsoft warranty does not cover any products other than our own. All refunds will be issued as store credit.
• Do not ship back an item without prior authorization from Amped Airsoft. Unauthorized return or warranty claims will not be processed. If you're issued an RMA, Amped Airsoft may provide your contact information (name, phone number, email) to the manufacturer of the product to finalize the processing of the RMA and to aid in product improvement.
• Amped Airsoft's warranty and return policy are void when the product shows any signs of alteration, modification, or disassembly in any way, regardless of packaging quality. Alteration, modification, or disassembly could include modification to the orange tip, externals, internals, or removal of any original parts.
• Requests to cancel orders may be assessed a cancellation fee of 15%. We reserve the right and discretion to apply this discount when issuing refunds.
• Once your order has entered the picking and packing stage, there can be NO changes made to the order. If the email is sent before the order enters this stage, we will honor the change and/or cancelation request.
• All custom-built guns and barrel builds are non-returnable/non-refundable, and no changes can be made to the build once the order has been submitted unless an issue with compatibility occurs.
• Mystery boxes that are purchased through our site do not qualify for a return if the customer simply does not like the items they received or if they do not fit their loadout. We try to get as much information as we can to be sure that we include items that the customer can use in their loadout, but without enough information, we can't really tell what the player will need and they will therefore receive mystery items as this is the meaning of a mystery box.

Restocking Fees and Returns:

At Amped Airsoft, we value your order just as much as you. That's why we insure all of the packages that we send out! If your package falls victim to theft, damage, or loss while in shipment, you and your order will be covered from each of these issues. Our Amped customer service team can be reached at sales@ampedairsoft.com.

The policies for our package insurance are as follows:

For stolen or no scan packages (not scanned before getting shipped out):

• Reach out to Amped customer service within 30 days to file a claim for your stolen package.
• We highly recommend checking with family and neighbors before reaching out. They may have picked up the package for you already.
• Stolen orders over $100 USD will require a police report to be submitted for verification.

For packages lost in transit:

Reach out to Amped customer service within 30 days from the last tracking update to file a claim for your missing package.

For packages damaged in transit:

Reach out to Amped customer service with with photos of the damaged package and/or item (required) no later than 30 days from when it was marked delivered.

How to File a Claim

Reach out to the Amped Airsoft customer service team here and we can file a claim on your behalf. In your email, please be sure to include as much info about the issue as possible including your order number. From there we can handle everything on our end!

Collected Information

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Cookies" section below for information about cookies and how we use them.

How Information May Be Used:

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey, or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mails from us, please refer to the "How to opt-out, remove or modify information" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice of whether they would like to be on our e-mail list and receive e-mail communications from us.

Information Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Third Parties:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Amped Airsoft LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. How to opt-out, remove, or modify information To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules, you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction to service that transaction and for record keeping.

Third Party Links

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on November 22nd, 2021.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our privacy policy.

Sometimes we label products as "Pre-Order" with their expected release date from the manufacturer. Pre-Orders are for customers who want to purchase the item before it's physically available. We also offer pre-order options for our popular items so customers can reserve them in advance.

To find out when a product will become available again, enable email notifications by selecting "Notify Me When Back-In-Stock" to be alerted of when the product comes back into stock..

We always recommend reaching out to the manufacturer of the product first. They usually have a manufacturer's warranty. If they are unable to help please email us with order # and description of the problem.

If you have an online pickup order, simply arrive at our front retail door and press the door bell during the above times and an employee will be out to meet you shortly.

Customers picking up orders will be required to bring a legal form of identification in order to have the package released. Failure to do so may result in your goods being withheld.

Please note that additional shopping will not be allowed unless it's during our Retail Showroom hours listed above.

Please wait for confirmation saying that your order is ready for pickup before coming in. You will receive a tracking email shows the following for your tracking: "Your order is ready for pickup!"

Our repair services are limited to Amped Custom HPA builds only. For any other airsoft guns or parts, we suggest contacting the manufacturer or another airsoft tech company.

We do not have OEM manufacturer stock replacement parts. It is best to contact the manufacturer for those. However, we do usually have aftermarket parts available.

We do not. We usually recommend the HopUp airsoft app for your buy/sell/trades. Or getting involved in your local community. We hold a swap meet once or twice a year usually!

Before sending any replica for installation services through the website, make sure to obtain prior authorization from a customer service representative. If you fail to do so, Amped Airsoft LLC will reject your package, and you will be responsible for the return shipping charges.

Please contact our support team to coordinate.

• We have a 30-day return policy that goes into effect from the date you receive the item. The customer is responsible for return shipping. Need to make a return? Please reach out directly to our customer support team. For damaged or non-functioning parts: some products carried by Amped Airsoft offer manufacturer warranties. In the event of an issue please contact the manufacturer first or we will assist you in contacting them. Most manufacturers prefer to interface with customers directly when it comes to resolving issues with their products. The Amped Airsoft warranty does not cover any products other than our own. All refunds will be issued as store credit.

We offer free shipping on orders $75+ to 48 states in the continental USA.

Refunds typically take 3-5 business days to process through. Refunds issued by PayPal may take longer to process.

The UPS Worldwide Economy service is a low-cost deferred international small parcel service designed for low-weight, low-value shipments.

We are pleased to offer this shipping method as an affordable way to get smaller orders shipped at a lower cost. You will be provided with a tracking number once your order is processed. After this, it will be combined with other orders using UPS WWE and sent to a UPS facility. Once it is sorted there, your tracking will update. Final delivery is usually handled by your local postal system. Import duties & taxes will apply. This service is limited to packages under 2kg.

UPS SurePost is an economy, residential, ground service.

This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.

In the events of a damaged or missing products please follow these steps:

1. Please take pictures of the damaged products, packaging, and a copy of your invoice.
2. Reference the Shipping Insurance Policies section below to get a claim filed.
3. Contact Amped Airsoft with any further issues or questions.

If your transaction was declined you may see a “Authorization” charge on your account. This is purely an authorization, funds do not transfer until later. If your card was declined by our systems then the “Authorization” will fall off, and no money will be charged to your account.

With a RISC, you are purchasing the item and agreeing to make installment payments over a specific term plus any associated interest rate. A closed-end consumer lease agreement doesn’t have an interest rate, but rather charges monthly leasing fees. With a closed-end consumer lease, you are leasing the item/s from a lessor and have the option to purchase the item during the course of the lease.

If you choose to accept a closed-end consumer lease offer, with each monthly payment, you will pay leasing fees. These fees represent the premium charged by the lessor for allowing you to lease an item and will vary depending on customer approval information. Please review your offer/s carefully prior to completing your agreement.

The interest rate is the amount charged, as a percentage of principal, by a retailer to a customer for the ability to pay for an item over time. This is often expressed over an annual basis commonly referred to as the annual percentage rate (APR). The system considers more than just your credit and your interest rate will vary based on the information you provide. Please review your offer/s carefully prior to completing your agreement.

Not at all. Whether you are using a RISC or a closed-end consumer lease, you can payoff your balance at anytime and there are never any prepayment penalties.

Very easy! Online applications only require basic information and you can receive an approval in seconds.

Depending on your application details, you can be approved for offers up to $10,000 with a minimum of $300.

Credova considers all credit types in the approval process. Keep in mind, there is no hard credit inquiry, so applying won’t affect your credit score.

Payments are required at minimum once a month on your scheduled due date.

To apply, select the Credova banner, or select an Apply Now or Learn More button on AmpedAirsoft.com. You can also visit www.credova.com and begin the application from the Prequalify button.

Have more questions?

Call 833-273-3682 | Email info@credova.com | Visit www.credova.com

Review the Credova Privacy Policy found at www.credova.com/privacypolicy.

Terms of Service can be found at www.credova.com. Review Credova disclosures and offer details within the Credova API.

* Terms and conditions dependent upon the applicants credit profile.